F.A.Q.

About Photorama

Who are you, where are you based and how long have you been in business?
Photorama International is an adult content provider. We have started in 1989, first only selling content for magazines and other print, and in 1999 we started to provide content to internet companies as well. Obviously it is not only photo content that we sell, but also video. We are based in The Netherlands, and one of our sister companies is Affiliate program Payserve.

What are your office hours?
We are in the office Monday-Friday from 8.30 AM to 5 PM (GMT+1), excluding national holidays of The Netherlands.

I need to ask you something. Who should I contact?
Please contact Maria, email maria@photorama.nl. You can also call us or email our general email address, please view the info in the upper right corner of this page.


About Photorama's content


What kind of content do you sell?
In our shop you will find photo sets and videos from various photographers and producers. At this moment we have over 12,000 sets and more than 3,000 videos in many different niches and categories, from solo to hardcore. Please view all our sets by clicking "all sets" on the left.

I am looking for a specific set/niche... what do I do?
Click "extended search" in the top menu. This will take you to our search menu which enables you to search for specific models or characteristics. For example, if you are looking for a brunette on a bike, select the hair color "brunette" in the drop down menu and click the letter "b" in the keywords field. This will unfold a list of keywords. Tick the box in front of "bike", click the search button and you'll find your results on the next page. If you can not find the set you are looking for, just send us an email, we are happy to help!

Do you provide samples of your photo sets and videos?
Yes, you can view the complete photo sets. Click the thumbnails and larger versions of the photo sets. We also provide short samples of the videos. These samples do NOT represent the quality of the material provided, which is obviously much higher.

What formats and qualities can I expect?
Photo sets:
We provide photo sets in 3 different sizes. The newest are available in sizes up to 2000 x 1200 px. While going through the sets in our shop you will see that available sizes are mentioned for each set.

Videos:
The same can be said for the video scenes. There are various video formats and sizes available and you are able to order multiple different formats. View the scene info and you will see which sizes are available.
In case you require different formats than the above, please send us an email.

Will I get the 2257 documents with the content?
Yes, we provide the legal documents with all orders.

Can I use your content for hosted galleries (FHG's)?
Yes, this is possible.

For photo sets you are allowed to use up to 20% of a set for hosted galleries, with a minimum of 18 pictures. That means that if you order a set of 200 pictures, you can use up to 40 pictures for your galleries, and if a set has only 50 pictures in it, you are allowed to use 18 photos of that set for FHG's.

For movie galleries or any other form of video promotion (for example tube sites) you are allowed to use up to 3 minutes of each video scene you buy at Photorama.

For what media are the rights?
The material in our shop comes with world-wide internet rights only. If you require different rights such as mobile, print or something else, please contact us.


Placing your orders


What payment methods do you accept?
- Credit card (Visa and MasterCard)
- Bank Wire
- Check payment
We prefer credit card payment as this is a fast and easy solution for both you and us. Moreover, in most cases, the content is ready for download right after credit card payment is received.

I am planning on ordering A LOT. What kind of discount are you giving me?
Especially for large orders, we have an automatically calculated discount. No need to contact us, you will see your discount percentage change automatically while shopping.
The discounts are as follows:
Orders of 10 sets and more 10% discount
Orders of 25 sets and more 20% discount
Orders of 50 sets and more 25% discount
Orders of 75 sets and more 30% discount
Orders of 100 sets and more 40% discount
If you have any questions, feel free to contact us anytime.

When will I get the content I ordered?
This depends on the payment method. With Credit Card payment, you will mostly be able to start downloading 30 minutes after the order is submitted. With other payment methods (or in case we have a problem with charging your card automatically) we need to accept the order manually. This is done during office hours, Monday-Friday 8.30 AM to 5 PM (GMT+1).

How will you deliver the content?
We provide the content per FTP. This is a very easy and fast way to download the material you ordered. It may take 10-45 minutes before your download will be ready. Your personal FTP info will be sent to you in our confirmation email.

I am not sure if I want the sets I ordered anymore. Can I return them?
Unfortunately we can not give refunds, and in most cases we can not offer a replacement set.

How do I download over FTP?
You can use your favorite FTP client to download (for example: Total Commander, FireFTP, FileZilla and SmartFTP for Windows or Cyberduck and FileZilla for MAC)
The location to use is webmaster.photorama.nl and the username and password are the same as the ones of your Photorama shop account.

In case you are not using an FTP client, but an internet browser, please log in to the FTP via the following URL:
ftp://webmaster.photorama.nl

In the case that you are using Internet Explorer, click "Page" and then "Open the page in Windows Explorer". This enables you to download everything more easily.

I really don't understand FTP.
FTP is not difficult to use. If you are still having troubles, however, just send us an email and we will give you a different method to download the content.

I placed an order and payment was accepted, but I can't find the content!
First of all: make sure that you receive our confirmation email. If you did not get our email, it might be blocked by your spam filter. Please add photorama@photorama.nl to your whitelist. Make sure that you use the exact location and username/password (view "How do I download over FTP?") that was sent to you in our confirmation email.


Photographers and producers


I want to sell my photo sets and/or videos via you. What do I do?
If your content is USC 2257 compliant and you have at least 10 full sets and/or videos available, please send an email with samples to maria@photorama.nl.

Other questions
Feel free to call us or send us an email. You can find our contact info in the upper right corner of this page.
We are also available on ICQ 69283466 (Maria).